When you go shopping, you want to feel good about your purchase, right? You also want a helpful sales person or customer service associate available if you need assistance.
Recently, the results from the National Retail Federation Foundation/American Express Customers’ Choice survey were released.
Here are the top ten:
- L.L. Bean
- Lands’ End
- New Egg.com
- Coldwater Creek
The survey, which polled 8,167 consumers asked, “Thinking of all the different retail formats (store, catalog, internet, or home shopping), which retailer delivers the best customer service?”
So my dear Fashion Sensei Readers, this is my question to you today. Who would you choose? (It doesn’t have to be anyone mentioned above.) Who would you vote as having the WORST customer service? Be sure to leave a comment.
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